Terms of service

Ravnar — Terms of Service

Business Name: Tahsha Group
Trading Name: Ravnar
Email: ravnarcloth@gmail.com
Last Updated: August 21, 2026

Welcome to Ravnar. These Terms of Service govern your use of the Ravnar website and your purchase of products through our online store.

By using our website or placing an order, you agree to these Terms, subject to your statutory consumer rights.

1. About Ravnar

Ravnar is a clothing brand operated by:

Tahsha Group
Trading Name: Ravnar
Email: ravnarcloth@gmail.com

2. Website Use

You agree to use the Ravnar website lawfully and responsibly.

You must not:

Use the website for fraudulent purposes;
Attempt to interfere with website security;
Attempt to gain unauthorised access to our systems;
Copy or reproduce our website content without permission;
Misuse our website or services; or
Use the website in violation of applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, sizes, colours, prices, and other information are accurate.

Actual colours may vary slightly depending on lighting, photography, monitor settings, and the customer's device.

Product availability is subject to stock levels.

4. Prices

Prices displayed on our website are the prices applicable at the time of purchase, subject to obvious errors.

Ravnar reserves the right to correct pricing, product description, or availability errors.

If an obvious pricing error affects an order, we may contact the customer before fulfilling the order.

5. Orders

When you place an order, you submit a request to purchase the selected products.

An order confirmation may be sent to the email address provided during checkout.

Customers are responsible for providing accurate contact and delivery information.

6. Order Cancellation

Ravnar allows customers to request cancellation or modification of an order within 2 hours of placing the order.

After 2 hours, the order may have entered fulfilment or shipping preparation and cancellation or modification may no longer be possible.

Customers should email:

ravnarcloth@gmail.com

as soon as possible if they want to cancel or modify an order.

This 2-hour processing policy does not remove or restrict any statutory cancellation or other consumer rights that apply under applicable law.

7. Shipping and Delivery

Our estimated shipping and delivery timeframe is:

8–12 business days.

Delivery times may vary because of courier delays, customs processing, weather, public holidays, incorrect address information, international shipping conditions, or other circumstances outside our reasonable control.

Please see our Shipping Policy for additional information.

8. Returns and Refunds

Returns, refunds, exchanges, damaged products, and cancellation rights are governed by our Return & Refund Policy.

Nothing in these Terms is intended to restrict statutory consumer rights.

9. Intellectual Property

The Ravnar name, logo, branding, product photographs, graphics, designs, text, website content, and other materials owned or licensed by Ravnar are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit our protected content without appropriate permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other technology providers.

Third-party services may have their own terms and privacy policies.

11. Website Availability

Ravnar aims to maintain reliable website access but does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, security incidents, hosting issues, or circumstances outside our reasonable control.

12. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms excludes or restricts statutory consumer rights that cannot legally be excluded or restricted.

13. Changes to These Terms

Ravnar may update these Terms of Service from time to time.

The latest version will be published on the website and will include the relevant update date.

14. Governing Law

These Terms are subject to applicable law.

Where mandatory UK consumer protection legislation applies, nothing in these Terms is intended to deprive a consumer of protections provided by that legislation.

15. Contact

For questions about these Terms: